Topics: Assertiveness

John Quinn

About the author

John is an experienced Training and Development Manager with a proven track record of success in Banking, Telecommunications and Educational market sectors.  He provides high-level training and development solutions to build consistently improved personnel and business performance.

He is a strong pro-active leader, empowering staff to take ownership, providing coaching and mentoring to build cohesive teams, working together to achieve objectives and goals.

John is results oriented and client focused, with excellent relationship management skills.

He has experience in project management, writing training material, developing training courses, training trainers, selecting training teams and suitable material, budget management, change management, risk assessment and re-training staff to obtain buy-in to new procedures.

Some recent clients

  • Novartis
  • Matthew Clark
  • Mothercare
  • CCCS
  • Willen Hospice
  • Chancery Partnership


Areas of expertise

  • Identification of individual and group needs.
  • Problem solving.
  • Mentoring and motivational management.
  • Adaptation and evolution of existing structures and plans.
  • Personal and group development training
  • Train the trainer.
  • Training material design and development.
  • Managing Safety (IOSH)
  • Accredited Strength Deployment Inventory Trainer
  • British Horse Society Assistant Instructor
  • City and Guilds Operating Department Practitioner
  • Accredited ILM Tutor Levels 3 and 5