360 Degree Assessmentby Julia Miller
- What is 360 degree feedback?
- What does a 360 degree feedback report look like?
- Is the 360 confidential?
- Is a consultant involved?
- Is 360 degree feedback critical of people?
1. What is 360 degree feedback?
A 360 feedback compares your perception of how you behave at work with the perception of others who work with you. These others are called your ‘raters’. A useful definition is that 360 degree feedback is ‘the systematic collection and feedback of performance data on an individual or group, derived from a number of the stakeholders in their performance.’
2. What does a 360 degree feedback report look like?
The report normally uses a bar graph to compare your self-perception with the perception of others regarding each of the behaviours that are being measured. It also gives your score, which is derived from how you responded to the questions, and compares it with the scores given by your raters.
3. Is the 360 confidential?
Your report is confidential, although in some organisations your manager might see it. All the rating information is anonymous. Feedback is usually confidential, unless you are involved in a team 360, in which case feedback is given to the team as part of a team workshop.
4. Is a consultant involved?
Yes, it is usual to involve an internal or external consultant in the process, particularly for giving feedback.
5. Is 360 degree feedback critical of people?
The 360 degree process is at its most valuable when the raters can be honest about the rating they give the individual. There can be times when people find the feedback upsetting, particularly if they genuinely did not realise how their behaviour was perceived. To minimise any concern, it’s important to have well-designed questions plus a process that communicates fully with all involved and to use skilled facilitators.