Communicating Well As a Group

by Siobhan Soraghan

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Other topics


Conflict Resolution

Gender Differences


Listening Skills

Questioning Skills

Learning Organisations



Dialogue: The art of thinking together

by William Isaacs, published by Crown Business, May 1999, 448 pages

William Isaacs is Director of the Dialogue Project at MIT and a consultant to major corprations. He offers concrete ideas for both listening and speaking; for avoiding the forces that undermine meaningful conversation; for changing the physical setting of the dialogue to change its quality.

The fifth discipline, the art and practice of the learning organisation

by Peter Senge, published by Random House Business, April 2006, 464 pages

The Fifth Discipline draws on science, spiritual values, psychology, the cutting edge of management thought and Senge’s work with leading companies.

Common knowledge: How companies thrive by sharing what they know

by Nancy Dixon, published by Harvard Business School Press, March 2000, 188 pages

This book gets to the heart of one of the most difficult questions in knowledge transfer today: what makes a system work effectively in one organisation but fail miserably in another? Going beyond ‘one-size-fits-all’ approaches and simple generalities like upper management involvement and cultural issues, this book will help you construct knowledge transfer systems and help to create the best kind of competitive advantage there is: the kind that can’t be copied.

Perspectives on dialogue: Making talk developmental for individuals and organisations

by Nancy Dixon, published by Centre for Creative Leadership, May 1996, 60 pages

This book looks at the relationship between talk and development in organisations, noting the ways that developmental talk, or dialogue, differs from the skilled talk that goes on all the time. It also summarises five views on dialogue from leading theorists, offers a series of practical observations based on these views, and presents some examples of how dialogue has been incorporated into the work processes of organisations.

On becoming a person

by Carl Rogers, published by Constable, Mar 2004, 432 pages

This book is a clasic among books about psychotherapy; a must-read for anyone with a slight interest in how to be a better person/support/friend/spouse and so on theoretically sound without being academically offputting.

On dialogue

by David Bohm, published by DRoutledge, September 2004, 144 pages

Renowned scientist David Bohm believed there was a better way for humanity to discover meaning and to achieve harmony. He identified creative dialogue, a sharing of assumptions and understanding, as a means by which the individual, and society as a whole, can learn more about themselves and others, and achieve a renewed sense of purpose.

The art of dialogue: Exploring personality differences for more effective communication

by Carolyn Zeisset, published by the Centre for Application of Psychological Type, June 2006, 198 pages

A book with a dynamic explanation of psychological type and communication researched and crafted by a leading expert. Through the observation and recording of hundreds of dialogues, the author identifies the nuances and key phrases that determine different styles of communication. Includes tables of characteristics for the MBTI preferences, personality type clues, and applications of type in communications.

Presence: Exploring profound change in people, organisations and society

by Peter Senge, Joseph Jaworski, Otto Sharma, Betty Sue Flowers, May 2005, 304 pages

This book gives the reader an intimate look at the development of a new theory about change and learning. Built around a series of wide-ranging conversations over a year and a half, the authors explore their own experiences and those of one hundred and fifty scientists and social and business entrepreneurs in an effort to explain how profound collective change occurs.

Deep democracy of open forums: How to transform organisations into communities

by Arnold Mindell published by Hampton Roads Publishing Co, US, March 2003, 216 pages

Most of us are terrified of conflict, says Arnold Mindell, PhD, but we needn’t be. The author’s burning passion is to create groups and organisations where everyone looks forward to group processes instead of fearing them. He calls this the deep democracy of open forums, where all voices, thoughts, and feelings are aired freely, especially the ones nobody wants to hear.

Sitting in the fire: Large group transformation using conflict and diversity

by Arnold Mindell, published by Lao Tse Press, October 1995, 272 pages

Using examples ranging from disputes in small organisations to large-scale conflicts in countries around the world, this book offers practical methods for working with conflict, leadership crises, stagnation, abuse, terrorism, violence, and other social action issues. It brings an understanding of the psychology of conflict and the knowledge that many disputes can be traced back to inequalities of rank and power between parties, providing tools that will enable people to use conflict to build community.


Society of Organisational Learning

Otto Sharmer website

Breakthrough Conflict Resolution Centre

The World Café


You can also contact the author directly: Siobhan Soraghan